Privacy Policy
In order to better help our users understand the information we gather about them and what might happen to that information, our management has produced this Privacy Statement (Policy).
Pinkmoongifts.com is referred to as “We,” “Pink Moon Gifts,” “Us,” and “You,” or “You’re,” a user of Pinkmoongifts.com.
We gather certain information from you in the course of our company, which is to assist our viewers in planning their Gifting celebration.
You can be asked for your name, address, email address, and phone number while registering for and using the many services we occasionally offer on our website Pink Moon.
Three general uses of personal information are to respond to your requests for certain services, to personalize the material you view, and to keep in touch with you. This Policy applies to Personal Information disclosed on any of the Media, unless expressly specified otherwise.
Hello, Users The website, https://www.pinkmoongifts.com, is now implementing the GDPR rules and compliances for all of our relevant users. WMG undertakes and accepts that it will comply with all essential legal requirements and compliances. Your consent is required for us to acquire and use your data, and none of our actions infringe on GDPR compliance. We strive to protect the security of the information you disclose to us in any way because we appreciate your privacy and security. We recognize your agreement to provide all information thus obtained, including Name, Gender, Email, Contact Number, Age, Location, Device Details, Browsing Information, SMS, App Install and Usage, Preferences, Intent, etc. to us in order for our services to operate smoothly.
Security
We will keep your personal information private and won’t share it with anyone unless you directly request it. Additionally, based on the query or question you submit to us, the vendors/advertisers/our payroll staff who are listed with us may call you to discuss any goods or services they may provide.
Only one or more of the following situations will lead to us disclosing personal information: – If we have your consent or are deemed to have your consent; – If we are required to do so by law (including court orders).
We have sufficient physical, technological, and managerial safeguards in place to protect the information we collect online and uphold the confidentiality with which we treat Personal Information.
You always have the option to change your account options, including whether you want us to contact you about any services. We will also take appropriate measures to confirm your identity before giving access or making modifications in order to preserve your privacy and security.
Data is treated as an asset that needs to be secured from theft and illegal access. To prevent members inside and outside the firm from accessing such data without authorization, we use a variety of security approaches. However, neither on the Internet nor anyplace else in the world is there “complete security”! As a result, you acknowledge that any security breaches that are unavoidable despite our basic security measures are at your own risk and discretion.
Links to other Websites
Many additional web resources that we connect to our affiliate sites. We take no responsibility for the actions taken by these affiliates, the websites they have linked to or from Pinkmoongifts.com, or the data or content found there. You agree to disclose information or conduct business with these affiliates at your own risk and should carefully consider their privacy policies and other terms of use.
Control Of Your Password
Your login credentials and password are your sole responsibility, and this includes any payments. As a result, we advise against giving out your account password or login details to anyone. You could lose significant control over your personally identifiable information and be subject to legally binding acts being made on your behalf if you misplace your password. Therefore, you should immediately change your password if it has been hacked for any reason.
Content On The Site
Pinkmoongifts.com attempts to expose its viewers to high-quality, hand-picked information while showcasing some of the most recent trends in Indian weddings from around the world. We feature images and content from a variety of genuine weddings and businesses in our endeavour. Vendors must use extreme caution to obtain authorization for and retain the copyright to any photos they provide to us. In cases when people have given us permission to utilise their content, we also highlight weddings and articles.
However, if someone has a problem with any of the content that has been posted on our website, they are welcome to contact us right away, and we would be pleased to take their request into consideration and take the appropriate action.
Pinkmoongifts.com only curates gifts by collective assembling of products from various categories and brands. The site is not responsible for any allergic reactions to any of the products. It is recommended to check every product allergen information from its original source to avoid any unforeseen circumstances.
Updates on Privacy Policy
By updating this posting, we reserve the right to change these pinkmoongifts.com privacy policies at any moment. Such updated policies shall become operative as of the publishing date.
Contact Us
If you have any further queries regarding the privacy policy, feel free to contact us at hello@pinkmoongifts.com
User Data Policy
Data points collected for users:
The following data points are being collected via the Facebook login process on our applications/website. These data points are
- Name of the user
- Email address
- Contact number
How and where user information is taken via Facebook login used:
| Communication via Platforms like | Analytics via platforms like |
| Clevertap: sending out tailored and pertinent marketing communications, such as email marketing and mobile & online notifications. To ensure that the right or best communication is sent out, tracking and analyzing campaigns, user attributes, and user activity on the platform is necessary. | Firebase: Track user traffic on the application (iOS and Android) |
| Sendgrid: Transactional email communication is sent and tracked, including information on user in-app/website transactions and login OTPs. | Branch.io: Tracks installs/downloads acquired via Facebook |
| Mailchimp: Relevant marketing communications are sent to a segmented audience list. | Google Analytics: Track user traffic on the internet using various tools, and use GoogleAds to manage ad campaigns. |
| Karix: used to send appropriate WhatsApp updates to users. | |
| One direct: used to start Whatsapp conversations and provide online chat support for customers. | |
| Gupshup: for sending relevant and segmented user base Adhoc service implicit and service explicit SMSs. |
Why do we need/use the above-mentioned data points:
To gain access to all the features, advantages, or Services on Our Platform, including help with gifting celebration and communication with the suppliers we list there. In order to give our users a seamless experience, they must first register on our Platform.
For the user to take advantage of all the features, advantages, or services on our platform, we additionally collect some extra optional data points in addition to the aforementioned basic information that we acquire from Facebook and other login methods. A user has the option to give us and others the following additional personal information: Name, Gender, Email, Contact Number, Age, Location, Device Details, Preferences, etc.
In order to use any feature or service that requires an in-app or website purchase, we do not store users’ credit card information. Users are able to conduct these transactions thanks to well-known third-party gateways. Only the user’s email address is necessary and is used as verification of the payment.
In case of data deletions:
Users can request for deletion of data across all platforms. Requests for deletion can be sent via both android and IOS applications. Alternatively, a user can write to us at hello@pinkmoongifts.com
Shipping Policy
All products will be shipped in 2-3 business days subject to order confirmation from our end. We’re partnered with third party shipping company for all our orders, hence delivery is based on the service in your area.
Please connect us using the enquiry form for International shipping rates and delivery information.
Kindly note that all the bulk orders even with a MOQ of 30, would ideally take 10-12 business days for shipping. For urgent requirements, please reach out to us at hello@pinkmoongifts.com
Return, Refund & Replacement policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If the delivery is attempted and the receiver contact number provided on the website during the order booking is switched off, not reachable or unanswered. Shipping charges will be deducted while issuing the refund.
Damages and issues
Please verify your order upon delivery and get in touch with us immediately if the item is defective, damaged, or if you received the incorrect item, so that we can evaluate the problem and make it right.
Exceptions / non-returnable items
Certain items, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods, cannot be returned (such as beauty products). We also do not accept dangerous goods, flammable liquids, or gases as returns. Please feel free to contact us if you have any issues or queries about your specific product.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Returning the item you have and making a separate purchase for the new item is the quickest way to ensure you get what you want.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we have received and inspected your return and will let you know whether or not your refund was approved. If your request is approved, you will be automatically refunded using your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
To initiate a return, please email us at hello@pinkmoongifts.com. If we accept your return, we will send you a return shipping label along with instructions on how and where to send your package. Items returned to us without first requesting a return will be denied.
For any further queries, you can always write to hello@pinkmoongifts.com.
